Salesforce Sales Cloud: What is it?
Introduction to Salesforce.
Salesforce.com has a number of enterprise products, including Cloud A Salesforce Salesforce Salesforce Sales Cloud. Let’s begin by understanding what Salesforce is. Salesforce is a popular cloud-based CRM platform. It provides its CRM offerings in Sales, Marketing, and Service. This platform can be easily set up without any technical knowledge.
Salesforce Offerings
Salesforce offers many services and products to assist any organization in running their business. Sales Cloud is one of the services offered by salesforce. Others include Service Cloud. Marketing Cloud. Analytics Cloud. Community Cloud. App Cloud. We’ll be discussing Salesforce’s Sales Cloud Service in this post.
Sales Cloud
Salesforce’s Enterprise Product, Sales Cloud, is a great platform for managing the end-to–end operations of a sales department. This includes logging product information (e.g. price, order id, creating campaigns. managing customer contacts. triggering emails. dashboard features. creation of orders and opportunities based off progressing deals.
Salesforce Sales Cloud has many modules and important features
- Campaign Management
- Management of Leads
- Accounts Management
- Contacts Management
- Opportunities Management
- Management of cases
- Reports and dashboards